Eleventis Global LLC
Returns & Refunds Policy
Last updated: [Insert date]. This page is a draft for the business owner to review with a qualified attorney before launch.
Return window
You may return unopened, unused items in original packaging within 30 days of delivery.
Hygiene
For health and safety reasons, opened or used cosmetic products cannot be returned unless they arrived damaged, defective or incorrect.
How to return
Email suport@eleventisglobal.com or call +1 208-249-2956 with your order number. We will send return instructions. [Confirm who pays return shipping]
Refunds
Approved refunds are issued to the original payment method within [X] business days of receiving the return. Original shipping charges are refundable only if the item was damaged, defective or incorrect.
Exchanges
To exchange a shade or size, return the unopened item and place a new order.