Privacy policy

Eleventis Global LLC, 7186 Barley Wood Dr, Locust, NC 28097, United States. For privacy questions, email info@eleventisglobal.com or call +1 608 618 9037.

• Order information: name, email, phone, shipping and billing address, items ordered, delivery notes.
• Communications: messages you send us and our replies.
• Marketing consent: your choice about receiving product emails, and when you gave or withdrew it.
• Technical information: basic request data needed to serve and secure the site, plus any analytics data you consent to.

We do not collect or store payment card numbers on this site. Once a payment provider is connected, card data will be handled by that provider and not by us.

• To process, build, ship, and support your order, including delivery scheduling with carriers.
• To answer your questions and handle warranty, return, and refund requests.
• To meet tax, accounting, and other legal obligations.
• To send product emails, only where you have consented.

• Freight and delivery carriers, limited to what is needed to deliver your order.
• Service providers who host this site, send our email, or process payments once configured.
• Authorities where we are legally required to disclose information.

We do not sell personal information.

Order records are kept for as long as needed for warranty, accounting, and legal purposes. Access is limited to people who need it to do their work, and data is transmitted over encrypted connections.

• Ask for a copy of the personal information we hold about you, or ask us to correct it.
• Ask us to delete information we are not required to keep.
• Withdraw marketing consent at any time, by replying to any email or contacting us.
• Manage cookie choices at any time — see our cookie policy.

Depending on where you live, state privacy law may give you additional rights. Contact us and we will confirm what applies to your request. See also our cookie policy.

This site is intended for adults. We do not knowingly collect information from children under 13.